The Deck Barn uses many suppliers so it will be necessary to call 734-595-1602 [M-F 8-5 or Sat. 10-2 EST] to determine the correct address for a return. Once we have received credit from our supplier, you will be issued an in-store credit. Your cooperation will be greatly appreciated.
We cut many different baluster sizes for customers all day long. Our only stock sizes are 26″, 32″, and 36″ can be returned. Any sizes other than 26″ 32″ or 36″ are non refundable.
Only complete bundles of 20 and unwrapped items will be eligible for ANY return.
There is a 25% restocking fee on all returned items. The 25% restocking fees off set the original shipping fees TDB incurred shipping to you.
Please include a copy of your original invoice to ensure proper in-store credit.
WE CUSTOM MAKE RAILING FOR OUR CUSTOMERS. THERE IN NO RETURN POLICY REGARDING RAILING WE HAVE MADE FOR YOU.
Email to firstname.lastname@example.org or call 734-595-1602 if you have any questions.
If you find this Return Policy to be unsatisfactory, You can try selling your unwanted items on eBay or other similar websites at your discretion. TheDeckBarn.com will not be accountable for any fees, lost or damaged items, or shipping costs that are sold third-party.